Success Stories
Success stories
Telopea Finance
We previously had two senior accountants managing our workload, so we have replaced a 160k wage cost with a 100k cost from using Auswide BPO.
Auswide BPO helped us to turn around jobs faster, review queries, and make our workload flow better. With Auswide BPO’s help we realised that we had been doing a lot of our work for free.
We became aware of work that was considered either in scope or out of scope, which helped us change our terms to an agreed fee.
We will be able to bring on new clients and offer existing clients more of our services. Because of this we are now working on transitioning our in-house team to do some of the value-add work.
“I think it will be very hard in the future to compete for compliance services utilising Australia’s-based resources. Outsourcing will be almost an essential option for compliance-based services in Australia.”
Auswide Insurance Brokers
We previously had two senior accountants managing our workload, so we have replaced a 160k wage cost with a 100k cost from using Connect.
Connect helped us to turn around jobs faster, review queries, and make our workload flow better.
With Connect’s help we realised that we had been doing a lot of our work for free.
We became aware of work that was considered either in scope or out of scope, which helped us change our terms to an agreed fee.
We will be able to bring on new clients and offer existing clients more of our services. Because of this we are now working on transitioning our in-house team to do some of the value-add work.
FLI Group
“I had been looking at outsourcing for a while but I was a little apprehensive about the quality of work that would be delivered.
When my key staff member took annual leave at the beginning of July all of a sudden 38 jobs came in. I realised that the workload couldn’t have been completed without her help, so that prompted me to give Auswide BPO a call.
Getting started with the Auswide BPO team has been smooth, easy and flash quick setup within 24 hours.I am now implementing an ongoing outsourcing relationship that will change my business model to be more efficient and effective.
Utilising the Auswide BPO team will mean my staff will get to manage the reviews, leaving me more time to focus on growing my business and spending more time with my clients. “
Sapphire Homez
“The change to outsourcing is a business re-engineering process, which means unlearning and relearning. I believe you can’t make that change overnight.”
If you were describing their services to another business how would you describe them?
“Auswide BPO has been super professional, competent and I feel like they are my professional business partner.”